Regular donations to CRY are handled by Eazy Collect, a third party direct debit processing company. In order to set up a Direct Debit instruction online, you must be the account holder of a personal bank or building society account.
Can I regularly donate to a memorial fund?
Once you have completed your Direct Debit Instruction form on the Eazy Collect website you will be redirected to a form on the CRY website to give details about who you are donating in memory of and if you wish to donate to a memorial fund.
Can I leave a message for the donation message wall on the memorial fund?
At this time the one-off donation system and regular donation systems used at CRY are not able to integrate, we are therefore unable to offer the ability to add a message to a regular donation to appear on the message wall on memorial fund pages.
Does my donation have to be monthly?
Currently there are three options to choose when setting up your direct debit, once a month, once a quarter (4 times a year) or once a year.
Can I change the amount I wish to donate once setup?
If you wish to change to change your Direct Debit amount or cancel the setup, please email firstname.lastname@example.org with the instructions and we will help make the change as soon as we can.
Will I get a thank you letter for each donation?
CRY will thank regular donations via an annual letter with a cumulative total, rather than for each individual donation to keep reduce the charity’s administration costs associated with donations.